LIVE GALLERY SHOWING!!! . . . AEllis is now showing select pieces at WOOD'S COVE ART STUDIO & GALLERY in Laguna Beach, CA . . .  Come see his work, now on display front and center!

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Frequently Asked Questions:

HOW CAN I BE THE FIRST TO HEAR ABOUT YOUR NEW WORK?

We would love for you to be the first to know about our new pieces and work as they become available. The best way to stay in the know is to join our VIP collectors family. 

You can also follow us on Instagram to view our posts and any updates about new pieces or events

 

CAN I CANCEL MY ORDER?

All print sales & custom commission pieces are final. All originals & limited edition sales are final upon being shipped. Please contact us as soon as possible if you need to change or cancel your order. 

 

WHAT IS YOUR POLICY ON RETURNS, EXCHANGES, OR REFUNDS? 

We do not accept any returns; all sales are FINAL when shipped. 

We do our utmost to ensure that all of your art pieces are packaged carefully and arrive safely at their destination. If any of your pieces arrive damaged, please take photos of the damage at once, keep all packaging, and contact us with your order number & photos of the damage. We will respond to discuss further steps, if any.

 

HOW LONG DOES IT TAKE TO PROCESS A REFUND? 

Processing a refund can take up to 7-10 business days. 

 

WHAT IS YOUR SHIPPING POLICY?

FOR ALL PHOTOGRAPHIC & IMAGE PRINTS: We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

SHIPPING PRICES are calculated based on your total shopping cart. Estimates for your shipping costs are as follows:

Cart Total From Cart Total To Standard Shipping* 2-Day Shipping* Overnight Shipping* International Shipping Charge* HI & AK Standard Shipping* HI & AK 2-Day Shipping* HI & AK Overnight Shipping*
$0.00 $87.49 $5.99 $11.99 $19.99 $32.80 $15.99 $19.99 $29.99
$87.50 $174.99 $9.99 $11.99 $19.99 $32.80 $15.99 $19.99 $29.99
$175.00 $262.49 $14.99 $16.99 $23.99 $58.73 $22.49 $25.49 $35.99
$262.50 $349.99 $18.99 $21.99 $34.99 $69.10 $24.69 $28.59 $45.49
$350.00 $524.99 $21.99 $37.99 $57.99 $119.94 $28.59 $49.39 $75.39
$525.00 $699.99 $35.99 $74.99 $99.99 $133.28 $46.79 $97.49 $129.99
$700.00 $1749.99 $49.99 $83.99 $125.99 $222.16 $64.99 $109.19 $163.79
$1750.00 $3499.99 $75.99 105.99 $149.99 $322.19 $98.79 $137.79 $194.99
$3500.00 Plus $99.99 $149.99 $199.99 $444.34 $129.99 $194.99 $259.99

*NOTE: These figures are only estimates. All final shipping charges will be determined during checkout. Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges. Please see our Crate and Freight shipping policies below for more information. 

 

FOR ORIGINALS & LIMITED EDITIONS: Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight:

Weight Ground Shipping Expedited 2 Day Shipping
Up to 5LBs $ 9.95 $19.95
5 - 10 LBs $15.95 $29.95
10-15 LB $19.95 $39.95
15 LB + $29.95 $49.95

NOTE: These figures are only estimates. All final shipping charges will be determined during checkout. 

 

LARGE OR OVERSIZE PRODUCTS AND CRATING REQUIREMENTS: 

Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost. All additional Crate fees are included in the product total.

Crate for MetalPrints for sizes from 30x40 to 40x60: $15.00 (required)

Crate for MetalPrints for sizes greater than 40x60: $20.00 (required)

Products over 40" long that are shipped flat may require freight shipping. We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times. 

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests: 

APO shipping is charged full cost and sent via USPS.

Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost. We are not responsible for any and all duties and taxes required for international shipping, including VAT.

Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us at info@artbyaellis.com with the details of what you expect to order and the address it will be shipped to for us to provide a quote.

 

WHAT IS YOUR PRIVACY POLICY? 

Our Privacy Policy can be found here.

 

WHO TO CONTACT?

You can reach out to us at any time by email

 

 

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The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Description from Merchant:

Information available upon request. Please specify product you are inquiring about as a combination of self and vendor sourced products are used and makes a concise and comprehensive list impossible.

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Art by AEllis provides you with Augmented Reality for a Live Preview on Your Wall...of any Art on our site.

This means you can superimpose any piece of art sold on this site onto a wall inside of your home or business with use of the camera on your phone or tablet. See for yourself exactly how a particular piece will look on your wall, before you buy. You can even adjust the size, to make sure you are buying the right size for your space. Always achieve the desired effect and impact in your home, at the first try. Never need to return or find a new piece of art for that blank spot on your wall again!

To use this feature, Just look for the "Live Preview AR" button near the bottom of the page whenever you view any piece of art on this website!

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* * * 20% OFF YOUR FIRST ORDER! * * *

ALL VIP COLLECTORS

 

(ALSO RECEIVE PRIORITY ACCESS TO OUR LATEST OFFERINGS, EVENTS, ARTIST APPEARANCES AND ANY SPECIAL SALE EVENTS)

 

Enter your email below to subscribe to our VIP Collectors family to stay up to date on any new pieces as they become available, any special events or appearances by the artist, behind the scenes updates, to receive exclusive VIP discounts, and an immediate bonus:

we'll email you a 20% OFF Coupon you can use right away! 

 

This offer is valid for NEW CUSTOMERS only!

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